Needed to get a late night coffee to ensure a safe drive home. Was so happy to find that this location was open, but even happier to have my order taken and fulfilled by such an incredible individual. Harpreet, I can easily say you made my night with your energy and enthusiasm. Thank you for being who you are, providing exceptional customer service and helping people enjoy their experience at Tim Hortons, even past midnight!
Jesse Ewing
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July 03, 2024
Coffees are never done properly, never stirred, there always slow. Constantly order same thing and Its not stirred or the tea has milk instead of cream, etc. Just terrible service here. People are nice but thats all they got going for them.
Bill Chapple
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October 30, 2024
Enjoyed my time here and visiting Waterford.
Came here to relax after a day of hiking in the area.
Cris Williams
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February 01, 2023
They charged me 18.42. I even left a tip. I ordered 2 bits with cheese and extra bacon. Absolutely nothing else on the order. These are the abysmal sandwiches I was served. Beyond disappointing. Won't order food from here ever again.
Olga Ushyvtseva
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January 29, 2023
I am so upset with the service!
There is a reason WHY I do a mobile order and drive thru. I have 3 little ones and it's crazy inconvenient to enter the store just for the doughnuts pick up!
There is nothing wrong with some food substitution as long as it's agreed, but it's absolutely unacceptable to have 10+ doughnuts in 1! small bag!!!! And Boston cream was on the very bottom. Can you imagine the kids reaction when instead of his favorite one he got something ugly not looking like a chocolate top doughnut!!??
And my order wasn't full as well, they didn't notice it was on the order....
I understand we are all humans and make mistakes.
But the employees could at least use the box!!!
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328 Main St S, Waterford, ON N0E 1Y0, Canada
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Needed to get a late night coffee to ensure a safe drive home. Was so happy to find that this location was open, but even happier to have my order taken and fulfilled by such an incredible individual. Harpreet, I can easily say you made my night with your energy and enthusiasm. Thank you for being who you are, providing exceptional customer service and helping people enjoy their experience at Tim Hortons, even past midnight!
Coffees are never done properly, never stirred, there always slow. Constantly order same thing and Its not stirred or the tea has milk instead of cream, etc. Just terrible service here. People are nice but thats all they got going for them.
Enjoyed my time here and visiting Waterford. Came here to relax after a day of hiking in the area.
They charged me 18.42. I even left a tip. I ordered 2 bits with cheese and extra bacon. Absolutely nothing else on the order. These are the abysmal sandwiches I was served. Beyond disappointing. Won't order food from here ever again.
I am so upset with the service! There is a reason WHY I do a mobile order and drive thru. I have 3 little ones and it's crazy inconvenient to enter the store just for the doughnuts pick up! There is nothing wrong with some food substitution as long as it's agreed, but it's absolutely unacceptable to have 10+ doughnuts in 1! small bag!!!! And Boston cream was on the very bottom. Can you imagine the kids reaction when instead of his favorite one he got something ugly not looking like a chocolate top doughnut!!?? And my order wasn't full as well, they didn't notice it was on the order.... I understand we are all humans and make mistakes. But the employees could at least use the box!!!